Terms and Conditions

This website is operated by ECOM Agrotrade Limited, trading as Cocoa Masterclass, and is intended for information purposes only. Please read these terms and conditions of use (“conditions of use”) carefully. By accessing this website, you agree to be bound by them. If you do not agree to these conditions of use, you should not access or view this website. ECOM reserves the right to deny access to this website at any time, at its sole discretion. These conditions of use are accessible from every page of this website.

The terms “ECOM”, “ECOM TRADING”, “we”, “us”, and “our” refer to ECOM Agrotrade Limited. “ECOM”, “the Group”, and “ECOM Group” refer to ECOM Agrotrade Limited and its direct and indirect subsidiaries and holding companies worldwide. Enquiries or complaints about this website should be made using the Contact facility or addressed to the Legal Department at the specified London address.

Visiting our Website

By using the website, you represent and warrant that you are 18 years or older and possess the legal right and ability to agree to these conditions. You acknowledge that internet transmissions are not completely private or secure and may be intercepted by others.

Privacy Policy

We respect your privacy and are committed to safeguarding the privacy of our website visitors. Users have rights regarding personally identifiable information we hold. Information may be stored and processed on servers located anywhere in the world, including inside or outside of the USA or the European Economic Area.

Information Collected and Its Use

We collect information about you and your use of our website, including details provided in enquiries and through automatic data collection tools (Google Analytics). This information is used for statistical reporting and performance enhancements. Information is kept only as long as necessary before deletion.

How is Your Information Shared?

ECOM does not share your personal information for marketing or promotional purposes. It may be shared among Group entities or with third parties for system maintenance and support, or as required by law, to prevent fraud, enforce rights, or protect safety.

Is Your Information Transferred?

Personal information collected may be transferred internationally for processing, storage, or use in accordance with this Privacy Policy. Transfers occur among ECOM Group members, affiliates, agents, representatives, customers, and suppliers.

Accuracy of Your Information

ECOM strives to keep your personal information accurate. You have the right to obtain, correct, block, or delete your information. Contact the Legal Department for these requests.

Security

ECOM implements reasonable technical and organisational security measures to protect your information. The same is required of any third party with access to your information.

Job Applicants

ECOM is the data controller for information provided by job applicants. This information is used only for application processing, recruitment statistics, and legal or regulatory requirements. Personal information about unsuccessful candidates is held for 12 months after the recruitment exercise.

We Store Information in the United States

This website is hosted in the United States. Information provided to us will be transferred to the U.S., which may not offer the same level of data protection as your country.

Links to External Websites

This website includes links to external websites with their own terms and privacy policies. We are not responsible for the content or security of these third-party websites.

Accessibility

ECOM is committed to website accessibility and conforms to World Wide Web Consortium Guidelines and industry best practices. If you experience difficulty using our website, please contact us.

General Terms

Your use of this website is at your own risk. ECOM provides the website content on an “As is” basis, without warranties or guarantees. ECOM is not liable for damages due to website errors or viruses. Copyright and intellectual property on this website are owned by ECOM and/or its licensors. The website is for personal, non-commercial use only.

Company Information

ECOM Agrotrade Limited. All rights reserved. Incorporated in England and Wales (Company No. 03576004). VAT number: 177621782. Address: 10th Floor, 55 Old Broad Street, London, EC2M 1RX. Phone: +44 (0) 203 214 2100. For correspondence, contact the Legal Department at the London address.

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